Innovative Hospitality Solutions

Elevate your hospitality vision with Tissot Consulting. As a premier full-service consulting firm, we specialize in delivering innovative strategies and solutions tailored to the dynamic African hospitality market. From luxury hotels and cutting-edge restaurants to vibrant nightclubs and high-end casinos, our team of seasoned experts is dedicated to transforming your concepts into thriving realities. With our comprehensive expertise and commitment to creating exceptional guest experiences, we’re here to guide your journey from ideation to success.

Ready to take your hospitality venture to new heights? Partner with Tissot Consulting and let’s craft your success story together.

Services we provide

Strategic Services

  • Operations strategy
  • Marketing strategy
  • Brand strategy
  • Catering strategy
  • Delivery strategy
  • Growth strategy
  • Start-up and roll-out

Concept Development & Creative Services

  • Brand & concept development
  • Business plan development
  • Menu design & development
  • Exterior signage design
  • Branding packages
  • Marketing collateral & signage
  • Website design

Turnaround Services

  • Labor & food cost analysis
  • Rebranding of existing concept
  • Vendor analysis
  • Staff retraining & recruiting
  • Product mix – menu analysis
  • Termination services
  • Executive chef & mixologist consults
  • Industry trends
  • Market analysis

Design & Construction Services

  • Project management and oversight
  • Building design
  • Interior and exterior design
  • Architect selection and oversight
  • General contractor oversight
  • Liaison for permits & licenses

Success Story: Krystal Palace Douala Hotel

Jean Claude Tissot led the pre-opening and launch of Krystal Palace Douala, Cameroon’s first 5-star hotel in 30 years. This ambitious project featured 237 rooms, 6 dining outlets, a nightclub, and a casino.

Under Tissot’s leadership, the hotel opened with a team of 450 staff members and achieved an impressive 70% occupancy in its first month, coinciding with the African Nation Championship. The hotel hosted top CAF management and maintained an outstanding guest satisfaction score of 9.5 out of 10. 

Tissot’s expertise in managing large-scale hospitality operations was crucial in establishing Krystal Palace Douala as a premier destination in Cameroon’s hospitality landscape.

Elevating Luxury: Donbas Palace Hotel

At the prestigious Donbas Palace Hotel, a member of the Leading Hotels of the World in Donetsk, Ukraine, Jean Claude Tissot demonstrated his exceptional leadership skills as Resident Manager. 

Managing a team of 180 staff for a 129-room hotel, Tissot effectively served as the on-site General Manager, overseeing all operations while reporting to a Managing Director based in Kyiv. His strategic approach to budgeting, interdepartmental coordination, and cost control resulted in an impressive annual turnover of 17 million Euros. 

Tissot’s commitment to maintaining the highest standards of comfort and guest satisfaction solidified the Donbas Palace Hotel’s reputation as a premier luxury destination in Ukraine.

Our Lovely Clients and Dear Partners