Services and Solutions

Tissot Consulting offers a diverse array of services tailored to the hospitality and food service industries. The firm’s comprehensive portfolio addresses key aspects of business strategy, operations, and growth. Below is an overview of our primary service categories.

This comprehensive suite of services is designed to provide strategic support across the entire value chain of hospitality and food service businesses. From emerging start-ups to established enterprises seeking operational excellence or market expansion, Tissot Consulting aims to deliver tailored solutions that drive profitability and sustainable growth in a competitive landscape.

Dreaming of launching your next hospitality venture? From elegant hotels and cutting-edge restaurants to dynamic nightclubs and sophisticated casinos, Tissot Consulting has the industry know-how to transform your vision into a successful enterprise. Reach out to us now and let’s begin crafting your success story in the world of hospitality.

Strategic Services

  • Operations strategy optimisation
  • Market positioning and brand strategy development
  • Catering and delivery strategy formulation
  • Growth trajectory planning
  • Start-up launch and roll-out strategies

Concept Development & Creative Services

  • Brand identity creation and concept refinement
  • Business plan crafting and financial modeling
  • Menu engineering and development
  • Exterior signage and visual branding
  • Marketing collateral design and production
  • Website development and digital presence optimisation

Turnaround Services

  • Labor efficiency and food cost optimisation analysis
  • Concept rebranding and repositioning
  • Vendor relationship management and cost analysis
  • Workforce restructuring and talent acquisition
  • Menu portfolio and product mix analysis
  • Executive culinary and mixology consultation
  • Market trend analysis and competitive positioning

Design & Construction Services

  • End-to-end project management
  • Architectural design oversight
  • Interior and exterior space planning
  • Contractor selection and management
  • Regulatory compliance and licensing facilitation

Operations Services

  • Technology infrastructure implementation (POS and back-office systems)
  • Staff recruitment and training programs
  • Beverage program development and bar operations optimisation
  • Cash management and internal control systems
  • Delivery and catering logistics optimisation
  • Standard Operating Procedures (SOP) development
  • Food safety compliance and quality assurance systems

Kitchen Services

  • Menu implementation and execution strategies
  • Food and beverage innovation and development
  • Off-premise dining menu optimization
  • Strategic pricing and cost management
  • Supply chain optimisation and vendor sourcing
  • Kitchen design and equipment specification

Funding & Financial Services

  • Investor pitch deck creation
  • Capital raising and investor network access
  • Due diligence support for potential investors
  • Financial forensics and performance analysis

Growth Services

  • Market entry strategies for the African hospitality sector
  • Franchise development and licensing opportunities

Strategic Services

Strategic Services encompass a range of high-level planning and development solutions designed to enhance a company’s competitive position and long-term performance.

Operations Strategy Optimization: This service focuses on streamlining business processes, improving efficiency, and maximizing resource utilization. It may involve analyzing supply chain management, kitchen operations, and service delivery to identify areas for improvement.

Market Positioning and Brand Strategy Development: Tissot Consulting assists companies in defining their unique value proposition and crafting a brand identity that resonates with target customers. This may include market research, competitor analysis, and developing marketing strategies.

Catering and Delivery Strategy Formulation: With the growing importance of off-premise dining, this service helps businesses develop effective strategies for catering services and food delivery operations, including logistics, packaging, and customer experience optimization.

Growth Trajectory Planning: This involves creating roadmaps for sustainable business expansion, which may include market entry strategies, franchise development, or mergers and acquisitions planning.

Start-up Launch and Roll-out Strategies: Tailored for new ventures, this service provides comprehensive guidance on launching and scaling a food service or hospitality business, covering aspects such as concept development, location selection, and operational setup.

Concept Development & Creative Services

Concept Development & Creative Services are crucial for both new ventures and existing businesses looking to rebrand or expand in the hospitality sector.

Brand Identity Creation and Concept Refinement: This service focuses on developing a unique and compelling brand persona, including naming, logo design, and overall aesthetic that aligns with the target market and business goals.

Business Plan Crafting and Financial Modelling: Tissot Consulting assists in creating detailed business plans and financial projections, essential for securing funding and guiding operational decisions.

Menu Engineering and Development: This involves designing menus that balance profitability with customer appeal, considering factors such as food cost, pricing strategy, and culinary trends.

Exterior Signage and Visual Branding: The firm helps create cohesive visual elements for the physical location, ensuring brand consistency and attracting foot traffic.

Marketing Collateral Design and Production: This service covers the creation of various marketing materials, from print media to digital assets, ensuring consistent brand messaging across all channels.

Website Development and Digital Presence Optimisation: Tissot Consulting provides guidance on creating an effective online presence, including website design, content strategy, and search engine optimisation.

Turnaround Services

Turnaround Services are designed to revitalise struggling hospitality businesses, addressing operational inefficiencies and market positioning challenges. 

Labor Efficiency and Food Cost Optimisation Analysis: This service involves a detailed examination of staffing levels and food costs to identify areas for improved efficiency and profitability.

Concept Rebranding and Repositioning: The firm assists in refreshing or completely overhauling a business’s brand identity and market position to better align with current market demands and trends.

Vendor Relationship Management and Cost Analysis: This involves evaluating existing supplier relationships, negotiating better terms, and potentially sourcing new vendors to optimise procurement costs.

Workforce Restructuring and Talent Acquisition: The firm helps in reorganising staff structures and recruiting key personnel to improve operational efficiency and service quality.

Menu Portfolio and Product Mix Analysis: This service examines the current menu offerings, analysing profitability and popularity to optimise the product mix and pricing strategy.

Executive Culinary and Mixology Consultation: Tissot Consulting provides expert advice on food and beverage offerings, ensuring they meet current market expectations and quality standards.

Market Trend Analysis and Competitive Positioning: This service involves a comprehensive review of market trends and competitive landscape to identify opportunities for differentiation and growth.

Design & Construction Services

Design & Construction Services offer comprehensive support for hospitality businesses undertaking new builds, renovations, or expansions. These services are designed to streamline the development process and ensure that the physical space aligns with the business concept and operational needs.

End-to-End Project Management: Tissot Consulting oversees the entire project lifecycle, from initial planning to final execution, ensuring coordination among all stakeholders and timely completion within budget.

Architectural Design Oversight: The firm provides guidance on architectural plans, ensuring they meet both aesthetic and functional requirements of the hospitality business.

Interior and Exterior Space Planning: This service focuses on optimising layout and design for both guest-facing areas and back-of-house operations, maximising efficiency and enhancing the customer experience.

Contractor Selection and Management: Tissot Consulting assists in identifying and managing qualified contractors, ensuring quality workmanship and adherence to project timelines and budgets.

Regulatory Compliance and Licensing Facilitation: The firm navigates complex regulatory landscapes, assisting with necessary permits, licenses, and ensuring compliance with local building codes and health regulations.